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OVERVIEW

 


Welcome to Mester24!

The terms “we”, “us”, and “our” refer to Mester24, a handyman and home services platform registered in Lithuania and operating in multiple countries.


Mester24 operates this website and platform, including all related information, content, features, tools, and services (collectively, the “Services”) to connect customers with independent service providers.

Mester24 is powered by Shopify, which enables us to provide the Services to you.


These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using the Services.


By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy

If you do not agree, you must not use the Services.

 

 

 

SECTION 1 – ACCESS AND ACCOUNT

 


You must be at least the age of majority in your country of residence to use the Services.


To book services, you may be required to provide information such as your name, email address, phone number, billing details, and service location. You represent that all information provided is accurate, current, and complete.


You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred, sold, or assigned.

 

 

 

SECTION 2 – SERVICES OFFERED

 


Mester24 provides an online platform that enables customers to book handyman and home-related services.

Service descriptions, pricing, availability, and estimated durations are provided for informational purposes and may vary depending on location, service provider, and circumstances on site.


We do not guarantee specific outcomes, results, or suitability of services for a particular purpose unless expressly stated.

 

 

 

SECTION 3 – BOOKINGS AND ACCEPTANCE

 


When you place a booking, you are making an offer to purchase a service.

Mester24 reserves the right to accept or decline bookings at its discretion.


A booking is confirmed only after payment is processed and confirmation is issued.

Cancellations, rescheduling, and refunds are governed by our Cancellation & Refund Policy


Bookings are for personal or household use only unless explicitly agreed otherwise.

 

 

 

SECTION 4 – PRICES AND PAYMENTS

 


Prices displayed on the platform may change without notice.

The price charged will be the price confirmed at the time of booking.


Unless stated otherwise, prices may exclude applicable taxes, local fees, or additional charges related to service scope changes requested on-site.


You agree to provide valid and authorized payment information and authorize us to charge the applicable amount.

 

 

 

SECTION 5 – SERVICE PERFORMANCE

 


Service times are estimates and not guaranteed.

Delays may occur due to traffic, weather, availability, or circumstances beyond our control.


If a service cannot be completed due to customer-related reasons (e.g. no access, incorrect information), fees may still apply as outlined in our policies.

 

 

 

SECTION 6 – INTELLECTUAL PROPERTY

 


All content on the Services, including text, graphics, logos, images, and software, is owned by or licensed to Mester24 and protected by intellectual property laws.


You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.

 

 

 

SECTION 7 – OPTIONAL TOOLS

 


We may provide access to third-party tools or integrations.

These tools are provided “as is” and “as available” without warranties.

Your use of such tools is at your own risk and subject to the third party’s terms.

 

 

 

SECTION 8 – THIRD-PARTY LINKS

 


The Services may contain links to third-party websites.

We are not responsible for third-party content, services, or policies.

Accessing third-party sites is at your own risk.

 

 

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

 


Mester24 is powered by Shopify.

All transactions are between you and Mester24.

Shopify is not responsible for services booked through the platform.


You expressly release Shopify and its affiliates from any claims arising from your use of the Services.

 

 

 

SECTION 10 – PRIVACY POLICY

 


Your personal data is processed in accordance with our Privacy Policy and Shopify’s Privacy Policy.


By using the Services, you consent to such processing, including international data transfers where necessary.

 

 

 

SECTION 11 – FEEDBACK

 


Any feedback, reviews, or suggestions you submit may be used by Mester24 without restriction or compensation.


You confirm that your feedback is lawful, accurate, and does not infringe third-party rights.

 

 

 

SECTION 12 – ERRORS AND OMISSIONS

 


We reserve the right to correct errors, inaccuracies, or omissions and to cancel bookings if information is inaccurate.

 

 

 

SECTION 13 – PROHIBITED USES

 


You agree not to misuse the Services, including but not limited to:

 

  • unlawful activity,

  • harassment or abuse,

  • impersonation,

  • fraud,

  • interference with platform security.

 


Violations may result in account suspension or termination.

 

 

 

SECTION 14 – TERMINATION

 


We may suspend or terminate access to the Services at any time without notice if these Terms are violated.

 

 

 

SECTION 15 – DISCLAIMER OF WARRANTIES

 


The Services are provided “as is” and “as available.”

We disclaim all warranties to the fullest extent permitted by law.

 

 

 

SECTION 16 – LIMITATION OF LIABILITY

 


To the fullest extent permitted by law, Mester24 shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.

 

 

 

SECTION 17 – INDEMNIFICATION

 


You agree to indemnify and hold harmless Mester24, its partners, and service providers from claims arising from your breach of these Terms or misuse of the Services.

 

 

 

SECTION 18 – SEVERABILITY

 


If any provision is held invalid, the remaining provisions remain in effect.

 

 

 

SECTION 19 – ENTIRE AGREEMENT

 


These Terms constitute the entire agreement between you and Mester24 regarding use of the Services.

 

 

 

SECTION 20 – ASSIGNMENT

 


You may not assign these Terms without our consent.

We may assign our rights freely.

 

 

 

SECTION 21 – GOVERNING LAW

 


These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to conflict-of-law principles.

 

 

 

SECTION 22 – HEADINGS

 


Headings are for convenience only and do not affect interpretation.

 

 

 

SECTION 23 – CHANGES TO TERMS

 


We may update these Terms from time to time.

Continued use of the Services constitutes acceptance of updated Terms.

 

 

 

SECTION 24 – CONTACT INFORMATION

 


Questions about these Terms should be sent to:


Mester24

📧 info@mester24.co